Your Insurance ID Card

Once you submit your enrollment application, it may take up to six weeks to receive your membership packet and Insurance ID cards. These items are sent directly to you by the insurance carrier you selected. We don't issue your ID cards or other membership materials.

Your Insurance ID card has important information for you and your providers.

  • Always show your Insurance ID card when you go to a health care provider or pharmacy.

  • If your Insurance ID card is ever damaged, lost, or stolen, contact your insurance carrier directly to request a new ID card. If you need assistance contacting your insurance carrier, contact us.

Some insurance carriers have chosen to go paperless and no longer issue Insurance ID cards. If you're enrolled with one of these carriers, you may be able to print a copy of your Insurance ID card directly from the carrier's website or call the carrier and request an ID card. Not all carriers are able to provide you with an ID card, even if requested.

Note

VSP doesn't distribute ID cards to its participants. To use your vision benefits, simply inform your eye care provider you have VSP. The provider asks for the required information to confirm your coverage.

Jerdon Johnston

Associate Director of Strategy @ Willis Towers Watson > Benefits, Delivery, & Administration > Individual Marketplace

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